On Wednesday, a power outage hit the Disneyland during a busy holiday week which reportedly made many visitors stranded on about a dozen of rides.
Elva Rubalcava, the park’s spokesperson said that the outage affected Toontown and Fantasyland. A transformer problem caused the late-morning outage in Toontown and Fantasyland, which affected 12 rides. A number of guests were taken off ‘about a dozen’ rides, including the famous Monorail and no one was hurt.
The park officials said that they were only accepting the guests for re-entry in the park and new visitors were not being allowed in. But the Adventure Park remained open for everyone, as per the announcement by officials.
The outage came amid the park’s busy holiday season. Many of the visitors wondered if they would get their refunds. Guests are warned that in cases when the park is closed totally or partly without notice, the tickets are non-refundable. But another spokesperson of the park, Suzi Brown said that the tickets may be refunded on a case-by-case basis because of the outage.
The Christmas season at Disneyland begins in early November and ends in January. The theme park is famous for its seasonal attractions and elaborate decorations during this period. This is the most crowded time of the year.
However, when the power outage hit the park, the news spread on social media, with visitors tweeting photos of the people stuck on the rides.
Some people who were there at the park during the outage said that after the power went out, the place was so crowded that they could not even come out of the park.
An official from the park said that the power outage happened about 11 am after which most of the rides were back online about an hour later. Later, at about 4 pm, power was fully restored at the California theme park.